Tag Archives: customer service

Good Idea. Bad Idea. A Tale of Customer Service

Good idea:

As you read this, I am en route to the Big Apple, the Empire State, my NY state of mind – New York City.

Obviously I needed new shoes. (Don’t judge me. How else am I going to make it through security?) Despite my affinity for 4-inch heels, I was recently introduced to Tieks shoes – foldable designer flats that fit in your purse for when the heels just aren’t going to cut it anymore.

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Adventures Offline

“The Internet’s acting a little squirrelly,” Jon texted me yesterday afternoon.

By the time I got home, all the technology was askew. The Internet was down. So our VoIP didn’t work. And no cable to watch the baseball games. With only one tiny cell reception bar.

(AT&T – Less bars in more places. Because it’s not like I live in the heart of the Silicon Valley. Oh wait…)

Jon was at work. The boys were asleep. I felt so alone and isolated. Someone hold me? (Yeah. I know. I have an addiction.) Continue reading

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